At RefundKeeper, our billing system is designed to be transparent, flexible, and success-based. This article explains how billing is calculated, what plans are available, and what happens during upgrades, downgrades, or cancellations.
Free Plan
Cost: Completely free.
Usage Limit: You can prevent up to $100 in refunds per month at no cost.
What Happens if You Exceed the Limit?
If your refund volume exceeds $100 in a billing cycle, RefundKeeper will stop processing refund requests for that period. In this case:Additional refund requests will not be processed by RefundKeeper.
These refunds are likely to be approved.
Pro Plan
Cost: 5% commission on successfully prevented refunds.
Free Allowance: The first $100 in refunds prevented each month is fee-free.
Billing Period: At the end of each 30-day cycle, the 5% commission is calculated on refunds prevented beyond the $100 free allowance.
Enterprise Plan
Custom Pricing: Tailored to your business needs and refund volume.
Billing Terms: Defined during the onboarding process with our sales team. Contact us to discuss personalized pricing options.