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Overview of RefundKeeper
Overview of RefundKeeper
Updated this week

RefundKeeper is designed to help you manage and reduce refund requests effectively. With real-time insights and customizable settings, you’re in control of protecting your app’s revenue without affecting user experience.

How RefundKeeper Works

RefundKeeper integrates seamlessly with your app and leverages data to provide detailed insights into refund requests. Here's what happens once you're set up:

  1. Refund Request Insights
    When a user submits a refund request via Apple, RefundKeeper gathers detailed behavioral and contextual data about the transaction, including:

    • The user’s interaction history with your app.

    • Specific details about the purchase and its usage.

  2. Enhanced Decision Support
    RefundKeeper submits the collected data to Apple, enabling their system to make objective and informed decisions about whether to approve or deny the refund request.

  3. Real-Time Monitoring
    The RefundKeeper dashboard gives you a comprehensive view of refund trends, helping you identify patterns and potential areas of improvement in your app’s user experience.

Check out our help center further and reach out to us if you need any help 🙌🏼

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